Azerbaijan’s Bank ABB Launches AI Conversational Banking Assistants AI-Nur And AI-Khan

BAKU, Azerbaijan, June 4 (Bernama) -- Bank ABB, one of the leading financial institutions in the South Caucasus, has officially launched its artificial intelligence assistants AI-nur and AI-khan, making them available to all customers following a successful Beta testing phase. The new conversational AI technology represents a major step forward in the bank’s digital transformation and introduces one of the first voice-enabled AI banking solutions in Azerbaijan’s and regional banking sector.

Since becoming available to customers, AI-nur and AI-khan have demonstrated strong adoption and engagement. More than 230k users have already used the service, generating over 2.5 million interactions through the AI-powered banking assistants.